Shipping policy

Delivery Policy

Shipping Preparation

All orders are normally prepared and dispatched within 1–3 business days. Business days are Monday through Friday and exclude public holidays.

Delivery Estimates

Following dispatch, your package should arrive within 6–12 business days. Delivery estimates are provided as a guide and are not guaranteed, as delays caused by carriers, customs, weather, or other external factors may occur.

Tracking

We will send tracking details to the email address used at checkout. Please allow up to 48 hours after receiving the shipping confirmation for tracking information to become active.

Unsuccessful Delivery

Customers must provide an accurate and accessible delivery address. Additional charges caused by an incorrect address, refused package, or unsuccessful delivery may be the customer’s responsibility.